After Sales support
Service you can depend on. In our After Sales Service, we have our own skilled team of engineers who work around the clock to integrate our high-tech equipment reliably into your medical and testing laboratories, and operation and production processes.
MEDITRON INC takes new approaches to shorten assembly and commissioning times. We create modular construction units which can be installed cost-effectively and extended easily when needed.
You can count-on MEDITRON’s continued service support after the commissioning stage. We are considered to be pioneers in remote diagnosis and maintenance support. For example, in the past we would have installed and commissioned technical equipment in the clinical field, such as x-ray machines and operation theatres. We were able to provide our customers with fast, reliable support throughout the process. At MEDITRON INC, our After Sales Service is staffed by experienced professionals who can deliver fast support using leading-edge document management systems, assuring our customers a quick-delivery of spare parts and wear components.
Some techniques that we use for our after sales service includes:
- MEDITRON stays in touch with the customers even after the deal. Never ignore their calls.
- Give them the necessary support. Help them install, maintain or operate a particular product.
- Any product found broken or in a damaged condition must be exchanged immediately by the MEDITRON.
- Take feedback of the products and services from the customers. Feedback helps the organization to know the customers better and incorporate the necessary changes for better customer satisfaction.
MEDITRON asks the customers to sign Annual Maintenance Contract. MEDITRON Contracts are agreements signed between the us and the customer where the we promise to provide after sales services for a certain duration at nominal costs.